Online Orders & Payments

Shopping with us is quick and hassle-free. Here’s everything you need to know about placing an order.

Ordering Products

How do I order online?
  1. Browse the website and add any items you wish to purchase by specifying the quantity and clicking ‘Add to Cart’
  2. After you have added the last item you wish to purchase, click on the shopping cart icon in the top right of our website
  3. Ensure the products and quantities in the shopping cart are correct, and click ‘Checkout’
  4. Log in to your existing account or enter your shipping details to create a new account
  5. Enter your payment details
  6. Review the order details and proceed to your chosen payment type to complete the order
Most of our products are in stock. However, we also accept back orders for products that are out of stock.

Orders can be cancelled or changed only if they have not been prepared for despatch. Please be aware that orders are generally shipped within one working day, hence we cannot guarantee that requests to cancel or change orders can be accommodated.

Please call us on (08) 9443 7973 as soon as possible when you want to cancel or change an order.

How can I check the status of my order online?

You can follow the fulfilment status of your order from the My Account section of our website.

After your order has been fulfilled, a confirmation email will be sent to the email address you provide.

You can place an order from a foreign country; however, orders can only be shipped to Australian postal addresses.

Payment Information

We accept:

  • Mastercard
  • Visa
  • AMEX
  • PayPal
  • Afterpay
  • Apple Pay
  • Google Pay

When you place an order using a credit card, the total dollar amount is authorised by your credit card company at the time of your purchase. Once this amount is authorised, your credit card will be debited the total amount of the order.

If you place an order and change your mind before the order is shipped, then you can contact our customer service centre and we can easily reverse the transaction.

If your credit card is declined when placing an order, then your order will not be created in our system.

If at any point you are unsure if an order has gone through or not, please contact us at (08) 9443 7973, and we will assist you.

The Workers Shop is a safe and secure site. We have advanced SSL (Secure Socket Layer) encryption and authentication software in place to ensure that your credit card and account details remain secure.